Get the help you need from our wide variety of customer support resources. You can receive the assistance you need any time of the day, so you can get back to exercising and reaching your goals.

  • FAQ

    Check here for helpful answers to our most frequently asked questions.

  • Troubleshooting

    Find solutions to some of the most common issues with your machine.

  • How To Videos

    Click for our YouTube channel. Our videos’ general advice may help even if your model is not shown.

  • Contact Us

    Have a question or a problem you need solved for a Horizon Fitness® product? We’re here to help.